Ordering the correct diagnostic tools for your marine engine is crucial, especially when it comes to maintaining the performance of a 75 HP Mercury outboard. At vcdstool.com, we understand the importance of getting your hands on the right equipment swiftly and efficiently. This guide outlines our shipping and return policies to ensure a smooth experience when you purchase your 75 Hp Mercury Outboard Scan Tool and other diagnostic equipment.
Ordering Your 75 HP Mercury Outboard Scan Tool
To streamline your purchase, all parts orders, including those for the 75 HP Mercury outboard scan tool, must be placed online. This ensures accuracy and allows for efficient processing. Orders placed before 2:30 pm EST for in-stock items are typically shipped the same day. If you’re facing urgent repair needs, we offer expedited shipping options such as FedEx Overnight and second-day air. Please note that the deadline for same-day expedited shipping is also 2:30 pm Eastern Standard Time.
While we do not offer walk-in retail service, we provide the convenience of in-store pickup at our company location. Simply select “In-store pickup at our company” during checkout. We will notify you via text and call as soon as your order is ready for collection.
Shipping Options and Delivery
For customers within the Continental USA, items weighing under 75 pounds, including the 75 HP Mercury outboard scan tool and related accessories, are shipped via FedEx. International shipments are handled through FedEx International or air freight, depending on the weight and destination of your order. It’s important to remember that FedEx cannot deliver to P.O. boxes, so please provide a physical street address for shipping.
For orders exceeding $175.00, we ensure secure delivery by requiring a signature upon receipt. FedEx will obtain a signature from someone at the delivery address, a neighbor, building manager, or a person at a neighboring address. Alternatively, you can authorize release without a signature by leaving a FedEx Door Tag or signing up for FedEx Delivery Manager to customize your delivery preferences. This added security step guarantees that your valuable 75 HP Mercury outboard scan tool arrives safely in your hands.
We proudly ship our parts and tools worldwide. However, please be aware that due to manufacturer restrictions, Mercury brand items can only be sold and shipped to addresses within the United States.
Canadian and International Shipments
For our Canadian customers, standard service rates to and from Canada do not include customs clearance charges. Shipments originating from Mexico include routine customs clearance. Please note that customs brokerage charges, duties, and taxes will be billed to the importer unless specified otherwise by the shipper. Transit times may vary for certain locations. When ordering your 75 HP Mercury outboard scan tool from outside the US, be sure to factor in potential customs processing times.
Engine Shipping (Relating to Larger Diagnostic Equipment)
While the 75 HP Mercury outboard scan tool is compact, we also handle shipping for larger diagnostic equipment. For a shipping quote on larger items, please email [email protected] or call (248) 524-9600 with your shipping address and contact details. We partner with various freight carriers, including R&L Freight, Con-Way Freight, Estes Express, and others, to secure the most cost-effective and safest delivery options. Larger diagnostic tools are packed in specially designed crates to ensure protection during transit.
Please note that for larger equipment, all oil and lubricating fluids are drained before shipment, as required by our freight carriers. Our shipping department meticulously packs all engines and parts, and our shipping manager inspects every item before it is loaded onto a freight carrier.
Returns and Peace of Mind
We stand behind the quality of our products, including the 75 HP Mercury outboard scan tool. For items returned in their original condition, a refund of the final invoice price (minus shipping and handling charges and a 15% restocking fee) will be issued. The buyer is responsible for return shipping costs and ensuring that returned items are adequately packed and insured, unless otherwise agreed upon. Refunds are not issued for damaged merchandise.
Returns must be initiated within 15 days of delivery. Please be aware that refunds are not provided for opened boxes of electronic parts. All returns require an RMA # and invoice #. A 15% restocking fee applies to the return of any complete engine or large diagnostic equipment. To obtain an RMA #, please call or email us.
Returns should be shipped to:
Michigan Motorz, LLC
32333 Mally Drive
Madison Heights, MI 48071
(248) 524-9600
In the unlikely event that parts arrive damaged during shipment, it is the customer’s responsibility to immediately notify the carrier and reject the damaged package. Please also contact Michigan Motorz to report the potential damage. We will file a claim and dispatch an identical replacement part promptly. If damage is not noticed upon delivery, please contact Michigan Motorz, LLC as soon as possible.
We are committed to providing you with the best service and ensuring you receive the correct 75 HP Mercury outboard scan tool and any other diagnostic tools you need in a timely and secure manner. Shop with confidence at vcdstool.com.
