For automotive repair professionals, staying ahead of the curve means having the right tools for the job. Modern vehicles, especially those from manufacturers like Chrysler, are sophisticated mobile networks. Each system relies on computer modules to function, communicating through complex networks. This increasing complexity necessitates the use of advanced diagnostic tools, and for Chrysler vehicles, factory scan tools become invaluable for thorough, efficient, and profitable repairs. While aftermarket scan tools have their place, understanding and potentially investing in factory-level tools and service information is crucial for businesses aiming to provide comprehensive service. This guide will delve into the world of Chrysler scan tools, focusing on the best options for working on 2018 Chrysler vehicles and beyond.
This journey into Chrysler scan tools begins with a look back at the evolution of these essential diagnostic instruments. Chrysler’s history is marked by a variety of scan tool interfaces and platforms, reflecting the rapid advancements in automotive technology. Let’s trace this evolution to understand the current landscape and the best choices for today’s Chrysler vehicles, including 2018 models.
Our exploration starts with the era of Post OBD 2 and the DRB 3. The DRB 3 was a handheld Chrysler factory scan tool designed primarily for pre-CAN (Controller Area Network) Chrysler vehicles. However, its versatility extended to non-CAN, Global OBD 2, and basic oscilloscope functions. While its oscilloscope capabilities were rudimentary compared to modern dedicated oscilloscopes, the DRB 3 was a workhorse. Crucially, the DRB 3 operated without requiring a continuous subscription, a significant advantage. Accessing calibration files for programming non-CAN Chrysler modules, however, required a Tech Authority Subscription. Early models sometimes needed “Super Cards” for specific applications, including Chrysler-branded Mercedes or Mitsubishi vehicles. Special adapters and multiplexers were also necessary for certain vehicle configurations.
The Star Scan marked the next phase. This handheld tool was Chrysler’s initial factory scan tool specifically for CAN-based vehicles. It’s important to note that these CAN-era tools weren’t backward compatible with older, non-CAN systems, except for the DRB 3 Emulator included in the early wiTECH application. Unfortunately, the Star Scan’s lifespan was limited. It was criticized for being slow, and its hardware quickly became outdated with software updates. While a subscription wasn’t mandatory for basic operation, updates and access to calibration files for CAN module programming still required a Tech Authority subscription. The Star Scan is no longer supported or sold.
Chrysler then introduced the Star Mobile, their first scan tool interface intended for laptop use. The interface hardware connected to the vehicle’s DLC (Data Link Connector), and the scan tool functionality was provided by the Star Mobile Desk Top Client software installed on a laptop. Software installation and updates were initially distributed via discs. The Star Mobile interface also had forward compatibility, serving as a functional interface for the upcoming wiTECH application.
The Star Mobile Desk Top Client software was soon superseded by the wiTECH application, specifically the wiTECH Desk Top Client. Notably, the Star Mobile interface continued to be compatible with the wiTECH application for a significant period.
The wiTECH VCI Pod emerged as a dedicated interface alongside the wiTECH application. Initially, Chrysler dealerships were required to purchase a wiTECH package that included a specific gateway (essentially a router configured for the VCI Pod to communicate with Chrysler’s servers). The initial rollout involved Chrysler’s support teams handling the setup, but delays led many dealerships to self-install the systems. For aftermarket facilities, the wiTECH package, including a year’s subscription, support, and programming capabilities, was a substantial investment. Later, a more affordable “wiTech Lite” option was introduced, offering a less expensive router and email-based support. The wiTECH application also incorporated a DRB 3 emulator, enabling scanning and programming of non-CAN Chrysler vehicles through the wiTECH platform. However, as an emulator, its performance wasn’t always on par with the original DRB 3, although it improved with updates.
The wiTECH MicroPod represented the next generation of Chrysler factory scan tool interfaces. This compact, pocket-sized dongle connected directly to the vehicle’s DLC. Using the wiTECH application with the MicroPod required a subscription, and tool functionality would cease if the subscription lapsed. Prior to an update (V13.03.38 and earlier), the wiTECH software could be used in an offline mode for basic diagnostics without server connectivity, but programming and full application features were limited, as well as compatibility with newer models due to the older software version.
Tech Authority serves as the online portal for aftermarket professionals to acquire the subscriptions needed to download Chrysler flash files for module programming, irrespective of the scan tool or programming device used.
The MicroPod 2 was subsequently released to address compatibility issues with certain newer models. Following this, wiTECH 2 was introduced, primarily driven by cybersecurity concerns and vehicle theft prevention. The launch of wiTECH 2 signaled the eventual phasing out of the original wiTECH application. A key detail was that only MicroPod 2 units with a serial number of WPS-31560 or higher were compatible with wiTECH 2. Older MicroPods were not compatible, requiring some users to purchase yet another interface for wiTECH 2. While the original wiTECH application was officially sunset in late 2017, it reportedly remained available to dealerships due to wiTECH 2’s incomplete compatibility with some older CAN platforms. WiTECH 2 is a cloud-based application, mandating internet access for scan tool operation.
The DRB 3 emulator is absent in wiTECH 2. Therefore, for factory-level non-CAN Chrysler coverage, the aftermarket must acquire a standalone DRB 3 emulator from Controller Technologies Corporation or source a used physical DRB 3 tool.
To summarize the key Chrysler scan tool options:
DRB 3
- Vehicle Compatibility: Non-CAN Chrysler vehicles.
- Functionality: Full factory scan tool capabilities (certain Chrysler-branded Mercedes and Mitsubishi vehicles may require specific Super Cards, adapters, and cables).
- Availability & Support: No longer sold, officially supported, or serviced by formal vendors. Limited repair services may be available from small companies, with parts sourced from old stock or non-functional units.
- Programming: Chrysler module programming is possible with a Tech Authority subscription.
DRB 3 Emulator (Controller Technologies Corporation)
- Vehicle Compatibility: Non-CAN Chrysler vehicles, and potentially superior handling of early CAN PCI Hybrid vehicles compared to the original DRB 3.
- Functionality: Near-full factory scan tool coverage. Similar limitations as the DRB 3 regarding Chrysler-branded Mercedes and Mitsubishi vehicles, but a PC-based DRB 3 Multiplexer is available for Crossfire and Sprinter applications.
- Programming: Includes non-powertrain ECU calibration files for programming body and chassis modules without a Tech Authority Subscription. Powertrain programming requires a Tech Authority subscription.
wiTECH 2 and MicroPod 2
- Vehicle Compatibility: CAN-compliant Chrysler, Dodge, Jeep, and RAM vehicles, including 2018 models.
- Functionality: Full factory scan tool functions with comprehensive programming capabilities.
- Subscription Requirement: A wiTECH 2 subscription is mandatory for scan tool operation.
- Subscription Options: Available in 3-day, 30-day, and 365-day terms.
- Internet Dependency: Cloud-based application requiring internet access.
- Programming Subscriptions: Requires both a wiTECH 2 subscription and a separate Tech Authority subscription for programming.
- Tech Authority Subscription Options: Various terms from 1-day to 1-year are available.
For professionals working on 2018 Chrysler vehicles, the wiTECH 2 and MicroPod 2 combination is the definitive factory-level diagnostic solution. These tools provide comprehensive coverage for CAN-based systems prevalent in 2018 and newer models. While the initial investment and ongoing subscription costs are factors to consider, the depth of diagnostic and programming capabilities offered by wiTECH 2 are essential for tackling complex repairs efficiently and effectively.
To help visualize the best scan tool options, especially for 2018 Chrysler models, consider the following chart:
| Feature | DRB 3 (Used/Emulator) | wiTECH 2 & MicroPod 2 |
|---|---|---|
| Vehicle Compatibility | Pre-CAN Chrysler | CAN Chrysler (inc. 2018) |
| Factory Level Diagnostics | Yes (Near Full) | Yes (Full) |
| Programming | With Tech Authority | With Tech & wiTECH 2 |
| Subscription Required | No (DRB 3), No (Emulator – basic), Yes (wiTECH 2) | Yes (wiTECH 2) |
| Internet Required | No | Yes |
| Best for 2018 Chrysler | No | Yes |
Setting up your wiTECH account and Tech Authority access are crucial steps.
Here is the link needed to set up a wiTECH account:
am-prod-02-submgr.am.fcawitech.com/login.htm
Here is the link for the site to purchase Tech Authority subscriptions:
techauthority.com/en-us/products/?category=1
In conclusion, for comprehensive diagnostics and programming of modern CAN-based Chrysler vehicles, including 2018 models, the wiTECH 2 and MicroPod 2 system is the recommended factory scan tool solution. While legacy tools like the DRB 3 and its emulator serve specific needs for older, non-CAN vehicles, the wiTECH 2 platform provides the breadth of coverage and advanced features necessary to service today’s complex automotive systems effectively and profitably. Investing in the right scan tool is an investment in your business’s capability and future success in the evolving automotive repair landscape.
