Snap-on® continues to innovate in automotive diagnostics with the latest software update, significantly enhancing the capabilities of Altus Scan Tool, the brand’s cutting-edge cloud file sharing platform. Previously exclusive to the Diagnostic Thermal Imager Elite, ALTUS is now seamlessly integrated with a wider range of Snap-on diagnostic tools, including APOLLO D8™, MODIS Edge™, MODIS Ultra™, and SOLUS Edge™. This expansion empowers automotive technicians with unparalleled connectivity and data management, streamlining workflows and improving customer communication.
ALTUS transforms the way repair shops operate by enabling technicians to effortlessly upload and securely store critical vehicle system reports and accompanying images directly to the cloud. This centralized platform, accessible via AltusDrive.com, allows for instant sharing of information with customers and insurance providers through text or email. This rapid communication facilitates quicker repair approvals and ensures prompt post-repair reporting, accelerating the entire service process.
Ozzy Neri, product manager for Snap-on Diagnostics, highlights the transformative impact of the Altus scan tool: “With a simple Wi-Fi connection, technicians can now automatically upload both pre- and post-scan vehicle system reports to AltusDrive.com using their scan tool. This cloud accessibility from any phone or computer provides unmatched convenience.” Neri further emphasizes the comprehensive documentation capabilities, stating, “By combining vehicle system reports with images from the Snap-on Diagnostic Thermal Imager Elite, technicians can construct a complete ‘before and after’ narrative. This robust documentation not only reinforces customer confidence in the shop’s expertise but also fulfills the increasingly stringent requirements of manufacturers and insurance companies, particularly for collision repair work.”
The Altus scan tool is instrumental in promoting transparency and efficiency throughout the repair process. Performing a pre-scan vehicle system report becomes a crucial step in identifying hidden issues early on, ensuring customers are fully informed about the condition of their vehicles. This proactive approach, facilitated by the scan tool’s rapid code identification, significantly accelerates diagnosis and repair timelines. Technicians can then swiftly share these pre-scan reports and associated images with customers, securing prompt approval for necessary repairs. Upon completion of the service, a post-scan vehicle system report serves as conclusive proof that the initial problems have been effectively resolved, fostering trust and enhancing customer satisfaction. Furthermore, these comprehensive pre- and post-scan reports, readily accessible through the Altus scan tool platform, can be seamlessly forwarded to insurance companies, providing irrefutable evidence of adherence to OEM repair protocols and facilitating smoother claims processing.
Neri concludes by underscoring the time-saving advantages of the Altus scan tool: “ALTUS is engineered to expedite every job. Every image and vehicle system report, whether pre- or post-scan, is automatically captured and stored on the drive. With ALTUS, technicians are equipped to complete their next repair faster and more efficiently than ever before.”
To discover more about leveraging the power of the Snap-on cloud and the Altus scan tool to revolutionize your automotive repair workflow, contact your local Snap-on Franchisee or sales representative today.
