Troubleshoot Your Brother Barcode Printer with Scan Tool Network Connection

If your Brother Barcode Printer With Scan Tool suddenly loses its network connection, restoring printing and scanning capability can be frustrating. Brother provides a Network Connection Repair Tool designed to simplify this process with minimal user intervention. This utility automatically detects and updates your device’s network address within your driver, restoring functionality. This guide provides a step-by-step walkthrough of using the tool.

Using the Brother Network Connection Repair Tool for Your Barcode Printer

This utility is compatible with Windows XP and later operating systems. Follow these steps to download and utilize the Network Connection Repair Tool:

Download and Install the Tool

1. Download the Utility: Navigate to the Brother support website and download the Network Connection Repair Tool. You can often find it by searching for your specific printer model.

2. Run the Installer: Locate the downloaded file (e.g., nettool_XXXX.exe) and double-click to run it. A self-extracting window will appear. Click DECOMPRESS(X). This will create a folder named “nettool.”

3. Launch the Tool: Open the “nettool” folder and double-click BrotherNetTool.exe.

Diagnose and Repair the Connection

4. Verify Pre-conditions: A window will prompt you to confirm several conditions:

   • Your Brother barcode printer with scan tool is powered on and displays no error messages.
   • All cables are securely connected.
   • Both your device and computer are on the same network.
   • Your security software (firewall, antivirus) allows network communication between your computer and the printer. If a warning appears from your antivirus software during the diagnosis, choose “allow.”

   Once confirmed, check the “Checked and confirmed” box and click OK.

5. Start Diagnosis: Click OK on the prompt to begin the network diagnosis.

6. Select Your Device: If you have multiple Brother devices installed, choose your barcode printer from the dropdown list.

7. Choose Functions: Select which functions to troubleshoot (Printer and/or Scanner) and click OK. Options might vary depending on your device model.

8. Network User Prompt: Indicate whether the device is currently used by other network users.

9. Wait for Diagnosis: The tool will analyze your network connection.

Review Results and Complete Repair

10. Review Results: The tool will display either the repair results or the device’s IP address.

    • Unsuccessful Repair: Click Retry to attempt the repair again.

    • Successful Repair (Shared Device): Click Complete.

    • Successful Repair (Single User): Verify the displayed IP address and click OK. Proceed to the next step if applicable.

11. Final Repair Attempt (If Applicable): The tool might attempt a final connection repair. If successful, you can print a test page to confirm functionality. Click Complete when finished.

    This tool offers a convenient solution for resolving network connectivity issues with your Brother barcode printer with scan tool. If problems persist, consult Brother’s support documentation for further troubleshooting steps.