A failed Vcds Mft Update can result in the HEX V2 interface becoming undetectable. This article explores a scenario where a firmware update was interrupted by a computer crash, potentially due to a graphics driver issue, and the subsequent troubleshooting steps. After the interruption, the HEX V2 was no longer recognized in VCDS software or the VCI configuration utility. Reinstalling the VCDS software did not resolve the problem.
While Windows Device Manager still detects the HEX V2 hardware, the VCDS software cannot communicate with it. This suggests the firmware on the HEX V2 may be corrupted due to the aborted update process. A corrupted firmware can prevent the device from functioning correctly and communicating with the software.
Before attempting a VCDS MFT update, ensure your computer meets the system requirements and has a stable internet connection. It’s crucial to avoid interruptions during the update process as they can lead to firmware corruption. A stable power supply is also important to prevent unexpected shutdowns.
If a firmware update fails, contacting Ross-Tech’s technical support is recommended. They can provide specific guidance and potential solutions for recovering the HEX V2. They may have specialized tools or procedures to address corrupted firmware. While Device Manager recognizing the HEX V2 indicates the hardware is still functional at a basic level, it doesn’t guarantee the firmware is intact.
