Connecting your VCDS HEX-USB+CAN interface to a Windows 10 computer can sometimes present challenges. Users often encounter issues with driver installation and recognition, resulting in error messages like “Ross-Tech USB interface not found.” This guide provides troubleshooting steps and solutions to help you resolve VCDS USB driver problems on Windows 10.
One common problem arises after upgrading from Windows 7 to Windows 10. While the VCDS interface might have worked flawlessly on the older operating system, Windows 10 might not automatically recognize the necessary USB drivers. Even after installing the latest VCDS software, the interface may still not be detected, leading to frustration. A typical error message in Device Manager indicates “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).” Attempts to update the driver by manually pointing to the VCDS installation directory often prove unsuccessful, with Windows claiming the driver is already up-to-date. Running the DPInst utility, included with the VCDS software, might also fail to resolve the issue.
Another scenario involves Windows initially recognizing the VCDS cable and attempting to install a driver automatically. A “Setting up a device ROSS-TECH USB” message appears, followed by “ready to use.” However, Device Manager lists the device under “Other Devices” with the error “The drivers for this device are not installed. (Code 28).” This indicates a conflict or incompatibility between the automatically installed driver and the required VCDS driver.
A key step in troubleshooting is to completely uninstall all existing VCDS software and drivers. Disconnect the VCDS cable from the computer. Then, systematically remove all related entries from Device Manager, ensuring any remnants of previous installations are eliminated. After a thorough cleaning, reboot your computer. Download the latest VCDS software and drivers from the official Ross-Tech website, ensuring you have the correct version for your interface and operating system. Install the VCDS software first, then connect the VCDS cable to your computer when prompted by the installation process. This sequence allows the software to install the necessary drivers correctly.
If problems persist, consider compatibility issues between your VCDS hardware, software version, and Windows 10 build. Ensure your VCDS hardware is genuine and supports Windows 10. Verify you are using the latest version of both the VCDS software and the corresponding USB drivers. Check the Ross-Tech website for known compatibility issues and specific instructions for your particular setup. They often provide detailed FAQs and troubleshooting guides addressing common driver problems on Windows 10.
By following these steps, you should be able to resolve most VCDS USB driver issues on Windows 10. Remember to always consult the official Ross-Tech website for the latest information and support. Their comprehensive resources provide in-depth guidance and solutions for various VCDS-related challenges.
